Shipping Policy

At methodproductmalls, we are committed to delivering your method body, hair, and home care products to you as quickly and safely as possible, no matter where you are in the world—mirroring method’s commitment to making positive change accessible to all. We offer global free shipping on all orders, so you never have to worry about additional shipping costs—whether you’re ordering one method body wash or a full range of home cleaning products, we cover the cost of shipping to your door. Our shipping process is designed to ensure your products arrive fresh, intact, and ready to use, so you can start embracing joyful, sustainable routines without delay.
All orders are processed and prepared for shipment within 1 to 3 business days after payment confirmation. Business days are Monday through Friday, excluding public holidays. We take great care in packaging your method products to protect them during transit—we use secure, eco-friendly packaging materials that align with method’s sustainability commitment, preventing damage and preserving the integrity of each product. Each item is carefully wrapped and sealed to ensure it arrives in perfect condition, free from damage or leakage, so you can enjoy the same quality and joy that method products are known for.
The estimated delivery time for all orders is 6 to 12 business days from the date of dispatch. This timeline is an estimate based on standard shipping services and may vary slightly depending on your location, customs processing (for international orders), and other factors beyond our control. We work with trusted shipping partners to ensure timely delivery, and we will notify you via email when your order is dispatched, so you can stay informed every step of the way. If there are any significant delays in your order, we will reach out to you promptly to provide an update, maintaining the transparency and care that define our service.
We ship to almost every country and territory around the world, with a few exceptions due to logistical constraints or international regulations. If we cannot ship to your location, you will be notified during the checkout process, so you don’t have to worry about placing an order that cannot be delivered. We can ship to P.O. boxes in most countries, but we recommend providing a physical street address when possible to ensure the fastest delivery and avoid any delays, so you can start incorporating method’s sustainable, joyful products into your everyday routines sooner.
If your order arrives damaged, lost, or missing items, please contact our customer service team immediately via [email protected]. We will investigate the issue and arrange for a replacement or refund at no cost to you. We ask that you provide photos of any damaged items or packaging to help us resolve the issue quickly, ensuring that we maintain the high standards of quality and service that method is known for. Our goal is to ensure that every order arrives safely and on time, and we will do everything in our power to make it right if something goes wrong.